Thursday, February 4
Iron Maiden - The Duellists Lyrics
After being ambushed by two hard sell car salesmen this week, I feel like ive fought a duel. In fact I was physically sweating by the end of it. I found myself adeptly attacking, defending and sometimes just giving ground verbally when it made strategic sense. It was all a mind game and every single prop was used to try and gain the upper hand on me. To cultivate guilt at not wanting the car seemed to be their top goal. Guilt is a very strong emotion and a new marketing method that theyre using nowadays, and not a very nice one. Still if it gets results then I guess anything goes ?
As I don't have a history of debating my views face to face with people everyday, I today looked back wondered just how I had handled the contest so well ? I conclude it is because of all the arguing ive done in the past on silly facebook debating pages. They teach you the art of attack, defence and the timing of retreats. I guess they are useful for something then !!
Tuesday, February 2
A Dirty Trick
Yesterday I put down a £ 200 refundable " retainer " on a car at my Ford dealer. The sales man said I could redeem it later if I changed my mind. Next day after a 2nd test drive I did change my mind, Suddenly he was calling this fee a " deposit " and not refundable. He then set about on a hard sell and various physcological guilt trips to try and push the sale through. Eventually I lost my cool and started to raise my voice in the reception ( funny how that always gets things moving ) The head manager came out and I got my refund.
This is just the kind of low trick you would expect from a high pressure sales man. " Ive done my part, Ive let you drive the car twice, now you need to do your part " What ever happened to test drives and browsing ? Just because you test drive a car more than once does not make you morally obliged to buy it. What a low and sleazy and nasty trick to pull on a potential customer. When I mentioned I would be looking at other cars or makes of cars he said he would " hold on to the £200 for me " I said you must joking In no uncertain terms . What an ass hole.Anyway I got my refund and ive learnt an important lesson - Never ever let anyone take money from you and use this a pressure tactic. Refundable or not ! Lesson learnt.
This is just the kind of low trick you would expect from a high pressure sales man. " Ive done my part, Ive let you drive the car twice, now you need to do your part " What ever happened to test drives and browsing ? Just because you test drive a car more than once does not make you morally obliged to buy it. What a low and sleazy and nasty trick to pull on a potential customer. When I mentioned I would be looking at other cars or makes of cars he said he would " hold on to the £200 for me " I said you must joking In no uncertain terms . What an ass hole.Anyway I got my refund and ive learnt an important lesson - Never ever let anyone take money from you and use this a pressure tactic. Refundable or not ! Lesson learnt.
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