Honest Jhon/ David

A family member had a minor bump in their car . Now the insurance company's wont co-operate with each other leading to threatening letters about court proceedings and damages been sent to either party . I thought this was what insurance company's were there for , to sort out this situation ? You pay your huge fee and guess what they fanny about not doing their job . Next you wont be insured despite paying for it . This is the lowest point and things cant get anymore wrong with car insurance . This is the second time i know of this happening . No doubt it will be sorted at the last moment but what a farce.....